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Shipping and payment methods

Shipping

Transport to the customer is carried out by the courier service 123 Kuriér, Slovak post or Packeta. As we have all the goods exclusively in stock, we ship (send) all orders immediately on the same day, or the next working day, from the creation of the order. The order will be delivered to you on the next working day.

123 Courier:

The order will be delivered to you the next working day by courier 123 Courier. You will be informed about the exact time of delivery (hour window) by e-mail (with the possibility to change the time, day or place of delivery) the day before delivery, as well as on the day of delivery in the form of an interactive SMS message. In case you do not reach the delivery address, the order will be stored at the nearest depot 123 Courier, while the courier will try to deliver the order 2 more times.

Slovak post:

We send orders by registered 1st class, with delivery the next working day. In case you do not reach the delivery address, the shipment will be stored at the appropriate post office for a maximum of 10 calendar days. At the same time, in case of non-contact at the delivery address, we send you an information e-mail with the submission number about the storage of your shipment at the relevant post office.

Packeta:

The order will be delivered to you no later than 2 working days at your chosen point of departure. After sending the order, you will receive an email from the Shipping Office with a trace number. After delivery of the shipment to the dispensing point, you will receive an email and an SMS message with a password. From now on, you can pick up your order within 7 calendar days at the latest.

Payment method

Online payments are provided for us by the ComGate Payment Gateway. The service provider, ComGate Payments, a.s. is a licensed Payment Institution operating under the supervision of the National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.

Card payment

The fastest way to pay online. In the ComGate Payment Gateway interface, enter the card number, validity date and CVC code - three numbers that can be found in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will probably be asked to enter a numeric code, which you will receive by SMS from your bank.

Online fast transfer

Immediate payment via internet banking. The ComGate payment gateway redirects you to your internet banking, where you log in as usual and confirm the already prepared pre-filled payment order.

After completing the payment, you will be redirected back to the store. Payment is confirmed immediately, so we will continue to execute the order without delay.

ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel: +420 228 224 267

Payment in advance to the account

You will pay for the order by transfer to our bank account using Internet banking. We send the order as soon as the money is credited to our bank account. You will find all the necessary payment details in the order confirmation.

Payment on delivery

You pay for the order upon receipt.

Postage and packing:

Packeta: 2,50 €

123 Courier : 2,50 €

Slovak post: 4,00 €

Postage and packing to the Czech Republic: 9,90 €

Order over 60€ - Free delivery!

 

Payment method

Payment in advance to the account: 0,00 €

Card payment: 0,00 €

Online Fast transfer: 0,00 €

Payment on delivery: 1,50 €

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