How to proceed when returning goods

Within the statutory period of 14 calendar days from the receipt of the package, you have the right to return the goods without giving a reason. We will then return the money to your bank account. The goods must, of course, be in the original packaging (if any), with vacuum cleaners, undamaged and without any signs of wear.

   How to proceed when returning goods:

   1. On this page, fill out the form below (date of order, receipt, bank account, amount in €, etc.)

   2. Pack the goods properly so that they are not damaged

   3. Attach a copy of the invoice that you received upon delivery to the goods

   4. Send the goods by registered post by Slovak mail (registered letter) to the address below. NEVER cash on delivery!

   5. Subsequently, no later than 14 days, the money will be returned to your bank account (excluding postage).

Shipping address:
Strojárska 2746
069 01 Snina